How to use Visual Taskboards in Servicenow

Konichiwa. Another Japanese word I know is Kanban. Did you know Servicenow offers this feature in all of its releases since Fuji called Visual Taskboards? You can create and share boards showing freeform boards eg to do lists or data driven boards eg changes by status maybe for CAB appovals or incidents by state so you can get a good understanding about where incidents are and who is working on them.

I have produced this quick 4 min video showing you how they could be used and some of the features.

Plugin : Visual Task Boards

 

This blog is all about making IT more user friendly by looking at ITIL, Service Management and everything else to make IT better. Please leave comments and tell me what you think, this is also an opportunity for me, to write down my ideas and get feedback from everyone to help me understand the subject better.